Frequently Asked Questions
Have a question? We’ve answered some of our most commonly asked questions below. If you can’t find what you’re looking for, our Customer Support team is always happy to help.
What are Flip Clips?
Flip Clips are handcrafted hair accessories designed to help you create beautiful, secure hairstyles in seconds. Their unique flexible design provides a comfortable, all-day hold without pulling or snagging your hair.
Are Flip Clips suitable for all hair types?
Yes! Flip Clips are designed to work with all hair types, lengths, and textures, including fine, thick, straight, wavy, curly, and coily hair.
Whether you’re creating an elegant updo or a casual everyday style, Flip Clips make styling quick and effortless.
Which Flip Clip should I choose?
Choosing the right Flip Clip depends on your hair thickness and the hairstyles you love to wear.
Standard Flip Clip
Our Standard Flip Clip is ideal for:
- Buns
- Messy buns
- Elegant updos
- French twists
- Everyday full upstyles
If you have medium to thick hair, we recommend choosing the Standard Flip Clip for the most secure and comfortable hold.
Mini Flip Clip
Our Mini Flip Clip is perfect for:
- Half-up, half-down hairstyles
- Fine or shorter hair
- Smaller sections of hair
- Lightweight everyday styling
If you have fine hair, we recommend choosing the Mini Flip Clip, as it’s perfectly sized to hold finer sections of hair comfortably and securely.
Ponytails
Both the Standard and Mini Flip Clips work beautifully for ponytail hairstyles. Simply choose the size that best suits your hair thickness and the amount of hair you’re securing.
If you’re still unsure which size is right for you, our Customer Support team is always happy to help.
Will Flip Clips damage my hair?
No. Flip Clips are designed to hold your hair securely while remaining gentle and comfortable. When used correctly, they won’t snag, pull, or create unnecessary tension, making them suitable for everyday wear.
Can I wear Flip Clips every day?
Absolutely! Flip Clips are lightweight, comfortable, and durable enough for everyday wear. Whether you’re heading to work, school, the gym, or a special event, they’re designed to keep your hairstyle secure all day long.
How long does it take to style my hair?
Most hairstyles can be created in under a minute. With a little practice, you’ll be able to create beautiful everyday styles and elegant updos in just seconds.
Where are Flip Clips made?
Every Flip Clip is proudly handcrafted in South Africa using premium-quality materials. Each piece is carefully assembled to ensure exceptional comfort, durability, and a secure hold.
Are Flip Clips cruelty-free?
Yes. We are proud to be a cruelty-free brand. Our products are never tested on animals.
How do I care for my Flip Clips?
To keep your Flip Clips looking their best:
- Wipe the combs and beads gently with a soft, damp cloth.
- Avoid harsh chemicals or abrasive cleaners.
- Store them in a dry place when not in use.
- Avoid excessive bending or twisting beyond normal use.
With proper care, your Flip Clips will provide years of beautiful styling.
Where can I buy Flip Clips?
To ensure you’re receiving genuine Flip Clips, we recommend purchasing directly from our official website. This guarantees you’re receiving authentic products backed by our customer support.
Do you ship internationally?
Yes! We proudly ship Flip Clips worldwide. Shipping rates and estimated delivery times are calculated at checkout.
Can I return my order?
Yes. We offer a 30-Day Money-Back Guarantee for eligible U.S. orders. For full details, including eligibility, exchanges, and international orders, please visit our Returns & Refunds Policy.
How can I contact Flip Clips?
We’re always happy to help!
If you have any questions about your order, shipping, returns, or our products, please contact our Customer Support team at sales@myflipclips.com, and we’ll get back to you as soon as possible.